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Frequently Asked Questions

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We are competent, not a scammer. Our locksmiths are fully trained and experienced. All are examined and vetted to ensure that they can perform with excellence. Our files are bulging with customer correspondence attesting precisely this point. We are fast! We are affordable and committed to predictable pricing.



Simply pick up the phone and dial:(404) 365-8556 Our office staff will diagnose the problem over the phone, give you an estimate of the cost and dispatch a service locksmith right away. Day and Night.



A locksmith will be with you about 30-60 minutes after your call. Once we've contacted our locksmith, we can schedule a firm time to meet you at home or your place of business.



Yes. Occasionally, however, specialist equipment may be required which may have to be ordered in. You will quite possibly have been advised of that by the locksmith who answered your phone call.



Our office staff will give you an estimate of the likely cost over the phone, before you schedule the appointment. The actual cost depends on the problem and the cost of the (replacement) locks, if you need any. Please bear in mind that we don't charge by the hour but for the whole job - no matter how long it might take.



No, we don't have a call-out charge. However, if you've scheduled a locksmith and don't need him any more when he arrives, we'll charge you a Service/Trip Charge for our time and efforts.



Normally, locksmith jobs take minutes rather than hours. As a rule of thumb, you can expect that fitting a lock from scratch can take up to an hour, opening a can take minutes, unless some unforeseen problems accure. Access control installations can run into days, repairs of all kinds generally tend to go very quickly.



It is usually best to contact the police and, if applicable, your home or buildings insurance, BEFORE calling out a repair locksmith. The police prefer to assess the crime site before a locksmith starts his work.



Repossessions (Meet with Repo Company and Police) Lock change on main entrance doors with prior distribution of keys to tenants Many types of lock repairs Lock change due to ownership change for commercial, private or industrial premises Security and preventive maintenance surveys for Home and Business Security upgrades Door replacement and door upgrade Intercom systems installation Access control installation.



A locksmith has a set of tools to open different types of locks and doors. If a door has been slammed shut, it should be relatively easy to open that door without damage to the lock. If the lock has been locked with a key, the locksmith will assess whether the lock is 'pickable' or needs to be drilled open.



Yes....That comprises electronic access control instruments (mainly keypads, key-fob and swipe-card systems as well as biometric readers) and electronic locking devices such as magnet locks, electric locks, solenoid bolts or more basic instruments such as electric releases for standard rim or mortice locks. An electronic access control system can be installed either as "stand-alone", completely independent from each other on a door-by-door basis, or as a hub-and-spoke system. Each reader is centrally administered by a computer to which it feeds back the information who has gone through the door and when. Aiello's Locksmiths not only install access control and electronic locking systems, they also repair as well as upgrade, extend or relocate your existing installations.



Yes. Aiello's Locksmiths great advantage is its efficient intercom installation and repair service. Many firms don't offer repairs, because the margins on new intercom installations are better. We will normally be able to diagnose your intercom repair issue over the phone, and then will give you a costing before carrying out the repairs. An intercom system has 4 functions: Speech going up to the intercom telephone handset Speech going down to the intercom panel on the outside Making the bell ring in the intercom telephone handset Buzzing the door open via the intercom telephone handset Depending on which of these functions are impaired and whether this applies to all or just one flat (or office area), we can usually diagnose pretty well what's wrong with your intercom system. That then allows us to draw up a reliable plan for a repair.



Yes, we do. It is not easy to identify a safe on the basis of a client's description over the phone. To give you a price for opening or repairing a safe, we will usually require a good description of the brand, the shape of the keyhole and the thickness of the door. A picture by email is also very helpful.



We cut a lot of keys and are very experienced in this field. Please also see our Key Cutting Online Pages Key cutting as a copy of an original Key cutting to code numbers (keys for office furniture, keys for letter-boxes, cash-boxes, locker-keys, front-door keys etc) Key cutting for high security keys, copy-protected keys and masterkeys. Usually, various authentication and authorization procedures have to be followed to order security keys. Presentation keys, such as large brass ceremonial keys, or keys in bulk for corporate marketing purposes, such as treasure hunts and other competitions. Online Key Cutting Service

Aiello's Locksmiths of Atlanta (404) 456-3817 - Frequently Asked Questions!